Arnold Sanow, MBA, CSP (Certified Speaking Professional – highest earned designation by the National Speakers Association for excellence. Less than 565 CSP’s in the world) is a business, communications and people skills expert who speaks and consults. He works with his clients to assist them in improving individual and organizational performance by building a positive, productive and profitable organization. Arnold accomplishes this through keynotes, seminars, training, facilitations and consulting focusing on; communication, people skills, persuasion, marketing/sales, getting along, customer service, presentation skills, team building and other business and personal development topics. He has delivered over 2,500 interactive, entertaining, non-boring and content driven paid presentations to more than 500 different companies, governmental agencies and organizations throughout the world. He averages 4.8 to 5.0 out of 5.0 on evaluations and is asked back by more than 90% of his clients. He is the author of 5 books to include, “Get Along with Anyone, Anywhere, Anytime”, "Marketing Boot Camp", the “Charisma Card Deck” and CD’s such as “Keeping Customers For Life … 37 Proven Solutions” He is a frequent guest in the media to include the CBS evening news, ABC world morning News, Wall St. Journal, USA Today, Time Magazine, etc. He has been the President of the Business Source, Inc., a business development and training firm since 1985 and was an adjunct professor at Georgetown University. His most requested presentations include: (Please note these can be adapted to meet your needs) • Get Along with Anyone, Anytime, Anywhere … Build Rapport, Relationships and Connect with Customers and Co-workers • Keeping Customers for Life … Building a “WOW” Customer Experience • Communicate Like a Pro … Boost Your Communication IQ! • Winning Presentation Skills … Put Power, Punch and Pizzazz into Your Presentations • Negotiate for Results • Teams That Work! – Teambuilding Tips, Tools and Solutions • Marketing Professional Services … Selling the Intangible and the Invisible In addition to his presentations Arnold is a coach and mentor who works with people to assist them in starting, building and growing their own speaking, training and consulting business You can reach Arnold at www.arnoldsanow.com or 703-255-3133 or contact him on e-mail at speaker@arnoldsanow.com. Get Arnold’s newsletter, “Bright Ideas” free. Register at Arnold’s web site www.arnoldsanow.com